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3.3

I see Dr. Hector Ramierez for a few years now.

I have lupus and fibro among other problems I cannot say enough about his care or caring. It is the office personal that are the worse. This is not the first time this has happened. I call for a prescription refill...my pharmacist has requested by face a refill for one week, I have been calling for two days I have five calls logged into my phone and by the length of the phone calls you can see that they were made.

I was just told that this is my fault because because they need 48 hours for a script. Hello my calls alone have been 48 hours and if you add the pharmacist to that list it has been a week and 2 days. I just spent 10 minutes arguing with this woman who said I did not call are you kidding me????? This is not the first time this has happened and probably won't be the last for anyone dealing with this office.

Perhaps they are short staffed I don't know but perhaps Osler should look into it. They are not a clinic and get paid good money for the services they provide....so provide them

Reason of review: Order processing issue.

Osler Medical Pros: Doctor.

Osler Medical Cons: Staff.

Location: Melbourne, Florida

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i am a afrecan american 68 june 10th worked most of my life and paid for my meds not on aboma care ,but i get treated like the people at the front desk are doing me a favor bad service i know i can go get another doctor but i like the one i have. and they can get another job if you don't like the one you got

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